I hired Glenn and his team to cater my mums surprise 60th Birthday Party and it was a success! Glenn and his team were so easy to work with and even managed to cater for 60+ people with only our small kitchen facilities available. The servers were lovely and accommodating. Guests raved about the food and I had a lot of people asking me for their contact info. Couldn't have been happier! Thank you Going Gourmet

We first used Going Gourmet in September 2018, for a sit down, 3 course meal for 40 people to celebrate my fathers 80th. It was perfect. Great service and great food. On Feb 29th I had the good fortune to use Going Gourmet again for a surprise party at my place for a dear friend. Vincent(Chef) & Ash(wait staff) were wonderful, working so well together - the food was delicious and Ash made sure everyone was well catered for. Thank you so much Glenn and all your team - you stand out from the rest. I definitely recommend and will use you again. Keep up your high standards

We booked Going Gourmet for our wedding catering in February, 2023. Firstly, the food provided was lovely and well presented. My feedback comes in relation to the management on the day and communication after our wedding. Going Gourmet arrived 1.5 hours late to our wedding venue – they arrived at the time that canapes were meant to be served. The head chef called my husband on the day of his wedding approximately 15 min before the ceremony saying that he is stuck in traffic and will not arrive for another hour – the chef had no sense of urgency when speaking to my partner and provided no reason behind his lateness. Our wedding was located just outside of Ballarat, the catering company was travelling from Melbourne - that duration that they were late was equal to the entire drive of Melbourne - Lexton. The one-and-a-half-hour late arrival was not only unprofessional but more importantly caused a delay in our food coming out which in turn also put pressure on our wait staff which we had to pay a significant amount more in additional hours for having to stay back due to everything being pushed out. We emailed Going Gourmet after our wedding to explain our frustration and try and understand why this happened. They replied 1.5 weeks later stating that our venue was too far away and their staff did not wish to travel the distance. They also stated that they were not happy that our staff told them to ‘get moving’ when they arrived. In light of these statements, I would recommend not taking on regional jobs in the first place if you are unable to service them and I would also suggest having some resilience if suppliers tell you to hurry up after being 1.5 hours late to a wedding which put pressure on all of our other suppliers. The email response from Going Gourmet was unapologetic and unprofessional. We have not since received a reply back from our last email asking to arrange a call with Glenn, the owner. In light of these issues, it is difficult to recommend Going Gourmet catering company to others. While it is possible that they may have provided a great service on other occasions, their failure to take responsibility for their mistakes and the resulting delay was very disappointing. Overall, it is important for businesses to be accountable and take responsibility for their actions. In this case, it is unfortunate that Going Gourmet has fallen short in this regard.

This is a direct response to a review from Ms Hannah Fletcher. You've clearly ran into someone that previously worked with your good self at Going Gourmet and are now clearly outraged at what as supposedly occurred to this person at the height of the pandemic? Well instead of wasting my time negating that rubbish, and rubbish of the highest order it was, let me tell you what really happened during the pandemic. The full-timers,(chefs and administrative staff) we were stood down. Not one person was "fired". We received the Government payment through Glenn's company! Glenn didn't makes us work for it, as was his right, he actually gave us the opportunity to come in for a maintenance day or a gardening day at one of our venues, weekly, and he paid us for those 8 hours on top of the covid payment. He didn't have to do that, but he did! Remember when you couldn't buy flour, pasta, salt or dunny paper at the supermarkets??? Glenn used his contacts to get it in for his staff! He didn't have to do that. But he did! During the lockdown when it wasn't clear when we would be open for business again. Glenn called in stood down staff and emptied the freezer and drystores of thousands of dollars worth of stock and gave away to staff and their families. He didn't have to do that. But he did! Is this the example of someone not appreciating his staff? No, I wouldn't think so. I could go on, but having worked at this company for 5 years now and having known Glenn during that time. I can say that Ms Hannahs review is clearly sour grapes and a fabrication of the truth. Do your job and you get rewarded. Im proud as Punch to be Glenn's Chef! Thank you.

Going Gourmet were a pleasure to deal with from start to to finish. Throughout the process we made numerous requests and they were always quick to respond and also attended the property in the country where we were going to hold our wedding and gave up their time so we had peace of mind for the day even though they were confident with any property they had to work with. Glenn and the team produced the most fresh quality food on the night even the fussiest of guests raved about how beautiful it was. We had the shared platters on each table and there was plenty of food. We also had the drinks package which was great. all up I would highly recommend Going Gourmet for any event. We had peace of mind for our wedding and they were brilliant and organized to the endth degree.

We engaged Going Gourmet to cater a housewarming party on Saturday night. We were blown away! From the first contact with Glenn we were impressed by the menu and service options and the process of booking everything. On the night the chef, Niamh, and her colelague and waitstaff Renee, were exceptional! They were on time, they were super friendly and helpful, professional and respectful and it was pleasure having them in our home. The food was plentiful and really high quality and the presentation was excellent! All of our guests commented on how great the food and service was... Going Gourmet made our event, and will definitely be our go-to caterers for any future events. Highly recommend!

We chose Going Gourmet for our wedding which was held in a private residence. The guys arrived on time, set up and made the amazing food. They were respectful of the kitchen and cleaned it within an inch of it's life afterwards. They were incredible wait staff - with a wedding of only 25 people they could easily have been very intrusive but fitted in like old friends. I have literally nothing bad to say about my experience with Going Gourmet. From the taste test night, to the payment, ongoing contact with Erica throughout the year, to the food on the night - nothing at all went wrong. Thank you so much team!

OUTSTANDING - is the first word that comes to mind when I think of the level of service, attention to detail, quality of food and organisational effort from the Going Gourmet team. My engagement party was two events on the same day, catering for family and close friends of my parents in the afternoon, to my fiancé and I dearest friends in the evening. The team cleared and set up the two events seamlessly one after the other. I had multiple guests days after my event asking me "who did your catering?". The food was simply suburb. everything was hand made, fresh and delicate. The desert table was outstanding, with the extra flair of golden popcorn that didn't go unnoticed. My fiancé nephews were too small to reach the height of the tables, yet Going Gourmet staff helped serve them food, and make sure they kids were fed. Equally the cleared plates, glassware, cleaned up - so that there was minimal mess. The team was at my house for 10 hours - and through that entire duration they kept a smile on their faces, completely accommodating and didn't falter at all. Their stamina was UNBELIEVABLE. We had multiple dietary requirements, nuts allergy celiac, kosher-style - and they met it all without a hitch. Do yourself a favour and book them in for your next event. Also Glen was easy to work with - captured our brief, and answered any concern we had not matter what time of day. Cannot thank the team enough for making our day so FANTASTIC!!

Wow…..! As a Venue Manager, these guys were engaged to do a wedding and I can’t even begin to say how amazing they are! It was a big event and they were totally across Every aspect! The food is NEXT level and bought in fresh and cooked on site! -Unbelievable! And absolutely a taste sensation! As a Venue Manager, having to deal with Random caterers-these guys are THE BEST in the business! Totally professional and Haley and her staff were EXCEPTIONAL! I’m looking forward to working with you again today

I worked with Going Gourmet in the last few months on 2 occasions and it wasn't a great experience. Firstly some of the staff including kitchen chef's are extremely rude. Supervisor on shift was not efficient and the event didn't run smoothly. I felt sorry for the guests. His staff clearly don't want to be there nor show any enthusiasm. Lastly the owner Glenn is very rude and doesn't answer his phone especially on event day's when staff need any assistance. You might get an email or phone call 2 hours after contacting him which by that time is too late. Also I still haven't been paid for 1 shift I completed. He refuses to pay me and I had to take the matter further to resolve. Just ridiculous! Please do not give this person a penny as he does not deserve it. He does not care for his staff and get's them to do all the hard work. Disgusting! Find another better catering company is all I can say.