This is a direct response to a review from Ms Hannah Fletcher. You've clearly ran into someone that previously worked with your good self at Going Gourmet and are now clearly outraged at what as supposedly occurred to this person at the height of the pandemic? Well instead of wasting my time negating that rubbish, and rubbish of the highest order it was, let me tell you what really happened during the pandemic. The full-timers,(chefs and administrative staff) we were stood down. Not one person was "fired". We received the Government payment through Glenn's company! Glenn didn't makes us work for it, as was his right, he actually gave us the opportunity to come in for a maintenance day or a gardening day at one of our venues, weekly, and he paid us for those 8 hours on top of the covid payment. He didn't have to do that, but he did! Remember when you couldn't buy flour, pasta, salt or dunny paper at the supermarkets??? Glenn used his contacts to get it in for his staff! He didn't have to do that. But he did! During the lockdown when it wasn't clear when we would be open for business again. Glenn called in stood down staff and emptied the freezer and drystores of thousands of dollars worth of stock and gave away to staff and their families. He didn't have to do that. But he did! Is this the example of someone not appreciating his staff? No, I wouldn't think so. I could go on, but having worked at this company for 5 years now and having known Glenn during that time. I can say that Ms Hannahs review is clearly sour grapes and a fabrication of the truth. Do your job and you get rewarded. Im proud as Punch to be Glenn's Chef! Thank you.

I would like to say a huge thank you to chef Niamh for making our wedding day super special. All of the guests absolutely raved about the food and were so full by the end. Amazing service and beautiful staff. Andrea and Kathy really engaged with all the guests and made the experience extra special for everyone.

Re: Gourmet BBQ for 40 guests. I just wanted to say a big thanks and give Going Gourmet a big thumbs up. We were very impressed with the quality and quantity of the food, as were our guests. The staff fitted in so well and worked very hard to help make a fantastic night, they were on time and the food and service was everything they said it would be thank you. We will have absolutely no hesitation in recommending you and using you again in the future. Thank you again.

I worked with Going Gourmet in the last few months on 2 occasions and it wasn't a great experience. Firstly some of the staff including kitchen chef's are extremely rude. Supervisor on shift was not efficient and the event didn't run smoothly. I felt sorry for the guests. His staff clearly don't want to be there nor show any enthusiasm. Lastly the owner Glenn is very rude and doesn't answer his phone especially on event day's when staff need any assistance. You might get an email or phone call 2 hours after contacting him which by that time is too late. Also I still haven't been paid for 1 shift I completed. He refuses to pay me and I had to take the matter further to resolve. Just ridiculous! Please do not give this person a penny as he does not deserve it. He does not care for his staff and get's them to do all the hard work. Disgusting! Find another better catering company is all I can say.

We hired Going Gourmet for our wedding a few weeks ago in Mansfield. Everyone was so impressed with the food and how much there was, I have been to so many cocktail weddings where there hasn't been enough food and I am glad to say ours was not one of them!! We had that many comments about the food and how great it was. I would not hesitate to recommend Going Gourmet. The staff were also very professional and were a pleasure to deal with from the very first phone call. Thankyou GG!!

Going Gourmet catered for my brother’s vegan wedding in 2019 when Erica was managing. The food and service was incredible hence why I contacted them recently to potentially cater for my wedding this year. Unfortunately, I have not had the same experience dealing with the new manager Glenn, and safe to say I will not be recommending Going Gourmet to friends and family. At the beginning, Glenn was pleasant to interact with in regards to arranging a potential vegan/omnivore menu and was happy to brainstorm and customise a menu that suited us and our guests. I was set on Going Gourmet to cater for my seated wedding of 140 people. As many of people would know, this is a $10k + contract easy. However when it came down to arranging a tasting, I had several queries and questions leading up to a tasting to understand the terms and what’s included. Despite sending thorough emails and reasonable questions, I was often met with short, brief emails that did not answer my concerns or questions at all. On top of that, I was treated as a ‘special’ case requesting for a vegan tasting and quoted almost 250% greater than what my brother was charged for his vegan tasting in 2019, noting the tasting was only considering preparing 60% of our selected menu. I understand after Covid that prices will be inflated to make up for lost time, however this was not the same standard of service my brother had experienced for his wedding. He was definitely not charged extra for the tasting because he had dietary requirements and made to feel like a ‘special’ case because of it - regardless of whether it is vegan dietary requirements, or halal, gluten free or kosher. This is also considering that they already have a fully dedicated vegan menu. It is something they obviously frequently cater for. We had tried to reason with opting for a group tasting rather than a private tasting because we were shocked by the price! My last correspondence from Glenn was “Totally understand. Just jumping on a plane. What would you like to try at the tasting then? Obviously with low cost, i cant have a chef working the whole day on 20 different menu items.” This was the last straw. And completely left a sour taste in my mouth and I did not engage in any further correspondence. We have not even come to an agreement yet, and I’m already frustrated with this poor standard of service and dismissive responses, I definitely did not want to have this type of stress hanging over me on my wedding day! It’s safe to say I have since found an amazing caterer that provides excellent customer service and client relationship, takes care in responding to emails and queries, and definitely does not treat me as a special case for having dietary requirements.

Highly recommend. Going Gourmet recently catered our wedding and they were excellent. Outstanding service, communication and most importantly food. We had long standing hospo staff / senior hospo operations people at our wedding and for them to comment so positively on the food was a testament to Going Gourmet and its team. Thank you so much

Going Gourmet catered for our daughters wedding, with over 100 guests this was no small task and they excelled at making the night a success. They are very professional, everything was served on schedule and the quality of the food was first rate. The staff are so dedicated that even when it started to rain i saw one of the staff members serving hot food while holding a serving platter in one hand and an umbrella and napkins in the other. I forgot to mention they left the house as clean as when they arrived, all up we would not hesitate to recommend Going Gourmet to anyone who needs event catering.

Beautiful food - delicate, tasty and generous, great communication and service. Will be using Going Gourmet again!

Going Gourmet were the caterers for our wedding in March and we were so so happy with everything! We had a stand up cocktail style wedding reception and all of the food was fantastic. All of the guests absolutely loved the food, from the grazing table during the cocktail hour to the desserts. Even the tasting night was enjoyable and allowed us to try all of the foods that we wanted served at our event. The price of this catering service was very competitive, communication was always prompt and we have nothing but good things to say about Going Gourmet catering.